David Wilcox

First published on networkedcity.blog

We have a terrific opportunity on January 31 to rethink what's needed to do social good in London, with a free all-day event led by Harold Jarche, international expert on networks, social learning and leadership. Signup here

Can we continue successfully with the current mix of community and voluntary organisations - provided they can find ways to survive and meet new social challenges as funding is cut?

Or should we look at new ways of organising, learning from those who are re-inventing work as a more fluid mix of teams, communities of practice, and social networks? Here's Harold's model. You can read more on his blog.

I think we need to retain and support the best of the current work of maybe 100,000 community and voluntary organisations, social enterprises and coops in London, and also also explore new ways of working within and outside traditional structures.

The event is part of the exploration into making London a more networked city, explained in this background paper. We are running the event with London Voluntary Service Council, who are supporting Network City. As they say in an introduction to the event:

Digital technology and the shift to networks is transforming social action. If we want to change lives and support communities we need new models, skills, thinking and transform how we think about governance and user empowerment

This event will consider how the opportunities and challenges of digital tech and networks can transform social action. We will also look at the structures (governance arrangements) to ensure sustainability and the steps we need to take together to deal with constant change whilst getting things done.

The event will include presentations, models of innovative practice, live simulation exercises, group work and discussions, sharing stacks and other resources.

If you can't make it, you can sign up to an email discussion list or contact me david@socialreporter.com for an invitation to our Slack team.

• Signup for event at the London Resource Centre in Holloway Road
• More about Harold Jarche
• RSA re-inventing work network
• Background paper on Networked City
• Email discussion list

We had a terrific meeting at Newspeak House earlier this week, which I trailed as the launch of the London Networked City exploration. I wrote previously:

The exploration we are launching tomorrow, with the London Council for Voluntary Action, aims to complement a much bigger exercise by London funders, LVSC and Greater London Volunteering.

That initiative, called The Way Ahead, was prompted in part by the fact that traditional ways of doing good through charities, voluntary organisations and community groups face funding cuts by public bodies, who now focus on contracting.

In addition the future of organisations like LVSC and GVA is in doubt. Fresh thinking is needed on the way that the whole system operates, from individual citizens working with others to improve neighbourhoods and support each other, to borough-level councils for voluntary service, and London-wide networks of interests and support.

The next steps for Networked City are to plan further events on January 31 and February 22, develop task groups around specific topics, and set up a blog and wiki and other tools.

I'll post more shortly, including signup details for the January 31 event.

Updates

• Event details now here
• Signup to an email discussion list

Here is the background paper we circulated for the event. It explains the relationship to The Way Ahead initiative in more detail, offers some models for thinking about civil society, and describes how we'll use the fictional but realistic London borough of Slipham as a testbed for new ideas.

In the last post I pondered #networkedcity or #goodforlondon ... and on reflection #networkedcity wins out for now. We do of course think it will be really good...

Thanks to Matt Scott who led the way on Wednesday, and everyone else who contributed so much energy. We'll be in touch more directly as well.

For other information please drop a comment here, email david@socialreporter.com or DM @davidwilcox

• Paper on Exploring How London can be a more Networked City
• Earlier posts on Networked City and The Way Ahead
• January 31 event signup
• Signup to an email discussion list

Signups are going well for our event tomorrow about London as a networked and neighbourly city, creating a Living Lab to help reframe civil society, using tech to support social action.

It’s about all of those things, and I suspect each idea resonates with different interests. I think that’s a problem, and we need an idea and a tag everyone can understand. How about #goodforlondon?

Behind the rather abstract terms I’ve been using so far in these posts is the idea that we need to rethink how people and organisations doing good cooperate and collaborate in the networked age, where the Internet is changing so much about the way we lead our lives, and the relationships, interests and activities we can develop.

The exploration we are launching tomorrow, with the London Council for Voluntary Action, aims to complement a much bigger exercise by London funders, LVSC and Greater London Volunteering.

That initiative, called The Way Ahead, was prompted in part by the fact that traditional ways of doing good through charities, voluntary organisations and community groups face funding cuts by public bodies, who now focus on contracting.

In addition the future of organisations like LVSC and GVA is in doubt. Fresh thinking is needed on the way that the whole system operates, from individual citizens working with others to improve neighbourhoods and support each other, to borough-level councils for voluntary service, and London-wide networks of interests and support.

The Way Ahead report calls the system “civil society infrastructure”, and I’ve picked up the term as well. I’ve found it fine for professionals in the field, but that it doesn’t engage people’s interest more widely.

The one idea people can relate to is doing social good. That may be volunteering, mutual support, getting together around causes and local problems - ideally while having some fun and making new connections.

Social good may also be companies operating ethically, councils designing services with citizens - and of course the many existing groups and organisations in the community and voluntary sectors, and social enterprises. But not just them.

So how about “social good” … and doing things that are good in London, and good for London.

• Earlier posts
• Register for the event
• The Way Ahead reference - and #thewayahead on Twitter

We are expanding the agenda for our event on January 10, which is looking at the role of technology and network thinking in London's civil society.

We all know that the digital revolution is here, but how do we make best use of that for social action in London? This is the challenge that motivates us.

On the 10th we'll be demonstrating our ideas for a Living Lab, that uses the fictional London borough of Slipham to explore how citizens and organisations can collaborate in the digital age. More on that in my previous post.

... signup here for the January 10 event ...

In addition we’ll share further plans for a three-month exploration into what it would take to make London a better networked city, in which interest groups and citizens find it easier to connect with each other, with public bodies and others who may offer support for social action.

As I explained earlier our plans aim to complement and extend the The Way Ahead - Civil Society at the Heart of London - a major initiative by a partnership of London Funders, London Voluntary Service Council and Greater London Volunteering, which emphasises that Londoners and their communities should be at the heart of any future plans, through processes of co-production.

At an event on January 31 we'll explore how to apply lessons of network leadership and social learning to civil society with international specialist Harold Jarche. He's been described as “a keen subversive of the last century’s management and education models”.

Then on February 22 we'll be running an event in City Hall bringing together ideas from local and London-wide perspectives.

In between we'll organise smaller meetups, and blog about the practicalities of cooperation and collaboration for anyone doing good in the networked, digital age.

So far Drew Mackie and I have been working with a small group, and particularly Matt Scott at LVSC. They are providing initial funding. From the January 10 event we aim to form a larger core group for the exploration, with task groups focussing on specific issues.

You can signup here for our January 10 event. If you are interested in the later events, and the overall exploration, but can't make it on January 10, do get in touch - david@socialreporter.com or @davidwilcox on Twitter. We'll shortly have a new networkedcity blog and other ways to join in.

Check the next post here for an update on how the Living Lab will be part of a wider exploration into making London a networked and neighbourly city

The organisations that fund London's community groups and charities, and support volunteers, are exploring how best to make the capital a better place to live and work at a time of big funding cuts and population growth.

Here's how you can contribute ideas, in a modest way, on the role of technology and network thinking in enabling citizens to play a part - something so far missing from future plans. Read on for some background and our ideas for a Living Lab ...

... or signup here for our January 10 event

In summary: we are going to develop the fictional London borough of Slipham, showing the relationships between citizens and organisations.

Then we'll play through how a mix of new approaches can help them create a better life in the digital age. It will build on a workshop we ran with the Centre for Ageing Better

The Way Ahead - Civil Society at the Heart of London - a report from a partnership of London Funders, London Voluntary Service Council and Greater London Volunteering - emphasises that Londoners and their communities should be at the heart of any future plans, through processes of co-production:

Co-production is where Londoners work with those in power, and each other, in a way in which all voices are heard equally in developing a shared understanding of need and in crafting solutions to make London a better place.

But as I reported here the funders and other organisations face a challenge in explaining civil society**, and moving from high-level ideas towards practical ways of putting co-production into practice. In order to work, co-production has to engage citizens, businesses and public bodies as well as community and voluntary organisations.

One further issue is that there was no significant mention of the role of digital technology in The Way Ahead. That's now recognised, and there is a group working on data sharing. In addition, as I wrote here, Drew Mackie and I are working with one of the partners, the London Voluntary Service Council, to explore how people can use new methods for social action.

This could range from people using their smartphones to connect with friends, family and other interests - and groups and organisations - to campaigning and organising, and to the sort of innovations listed by NESTA and the Nominet Trust.

Digital technology, and the networks it enables, are important to the civil society organisations themselves. It may put them out of business - as has happened in so many other areas. As one group, the Community Sector Coalition wrote recently in a position paper:

The Voluntary & Community Sector as a collection of national bodies is over. Ministers and policy ‘think tanks’ have largely concluded that they can do without it, that social action can be generated through other means. We are proposing to embrace that shift towards independent action: increasingly a new generation is using digital technology, demanding and influencing change and which takes place increasingly outside of the voluntary sector and formal coalitions.

Clusters and groupings can mobilise almost instantaneously to take collective action. In such a world we don’t need a sector, an organisation or even an alliance of organisations to move forward: we only require, the spaces, platforms, networks and technology to mobilise and take action.

There is an issue about the infrastructure to support this new direction. But the agenda cannot come from Government - it has to be a critical and reflective eco-system, created by us all acting together with a shared and emergent vision. This is something we have to do for ourselves and our suggestion is to focus on building networks, alliances and active critical spaces. We propose we do this together in a non- hierarchical way. We can co-ordinate our own organising by working together, neither above nor below one another.

This provocative scenario may overstate the ability of people to self-organise - but it’s interesting that it comes from people rooted in the community sector - not technology futurists.

It seems to me there are three challenges for The Way Ahead: explaining the idea of "civil society" to those outside the community and voluntary sector, and engaging them in change; bringing technology and network thinking into the mix; and demonstrating how people might "co-produce" creative solutions locally in future.

One way to do that would be to develop a local demonstration in a London borough. But that would take years to organise - and The Way Ahead will be reaching conclusions in a few months.

So instead we are develop a simulation, which we call a Living Lab. We have created the basis for the fictional London Borough of Slipham, with characters, organisations, and a map of relationships. We are assembling a menu of ideas for making Slipham a great place to live and work - if the various interests will cooperate and collaborate to co-produce some solutions.

You can see here how we ran a Living Lab workshop in May with the Centre for Ageing Better to play through ways to help older citizens connect with services and opportunities in Slipham.

On January 10 we are inviting anyone interested to join us in planning how we can further develop and run the simulation, with several aims.

• to show what civil society means by creating a cast of characters and telling the stories of their lives in a fictional by realistic setting

• exploring what challenges and opportunities they will face - and how digital technology, together with existing well-tried methods, can help

• engaging London funders in the discussion, to help them consider where they might invest in future

• creating a model for co-designing local solutions that could be useful in later phases of The Way Ahead.

We have organised an event on the evening of January 10 at Newspeak House, designed to brief people interested in social tech for good on our plans. We'll explain the simulation, and invite some ideas on how it might work.

Here's one scenario we might look at - connecting older people, those with disabilities, and others with special needs and interests with new opportunities.

If you are interested, but can’t make it on the 10th, drop a comment on this post, email me at david@socialreporter.com or tweet to @davidwilcox. I post here later other ways to engage online, and news of other events.

We’ll also be experimenting with an online version of Slipham, with a network map, and presence for groups created with the interests.me system. We hope to work with the five theme groups working on The Way Ahead. I’ve already been to three, and terrific ideas are developing.

What's in it for anyone who gets involved with the simulation? One idea we are considering is setting up a coop to develop Slipham, so that we can bid to sponsors and funders on two fronts: to enhance the simulation, and also to back "for real" innovation we may have for using digital technology and network thinking in civil society.

How will it turn out? We don't know. That's the challenge and excitement of co-production.

Links

• More information on The Way Ahead
• Data sharing group blog
• Why #thewayahead for London civil society needs better communications and engagement - blog post
• Living Lab workshop report
• More about Mediablends games and simulations
• Possible connecting citizens scenario for Slipham
• Rationale for the connecting citizens scenario

** The Way Ahead report offers this definition of civil society:

Civil society is where people take action to improve their own lives or the lives of others and act where government or the private sector don’t. Civil society is driven by the values of fairness and equality, and enables people to feel valued and to belong. It includes formal organisations such as voluntary and community organisations, informal groups of people who join together for a common purpose and individuals who take action to make their community a better place to live.

Globalnet21 and London Futurists are organising a very relevant event on Ethics and the Digital Age on January 11 2017.

• Should the widespread disruptions of the digital age alter our conceptions about morality and ethics?
• Which ethical principles from previous eras should we continue to uphold (perhaps with extra urgency)?
• Are there new considerations and realisations that we would want to inform our decisions about the future of technology and the future of humanity?
• In such discussions, what should our starting point be?

You can find out more and register here

This Storify of tweets compiled by Superhighways, and a photo report, show the breadth of discussion at last week's event on the future of London's civil society **.

The event was organised by London Voluntary Service Council, Greater London Volunteering and London Funders to take forward their report The Way Ahead - Civil Society and the Heart of London.

Effective action could involve everyone from individual citizens to groups, charities, councils and business. The big challenge now is not just understanding and explaining the report, but offering ways for people to play a part.

As I wrote earlier, I'm working with LVSC on how Londoners can in future better connect with each other, engage in local activities and find support.

Drew Mackie and I will be looking at ways in which people and groups can develop their personal and community networks, using a range of methods including new technology.

We hope this will make a useful contribution to The Way Ahead - and so I was glad to join in the communications group at the event, led by Steve Wyler.

Here's notes I've transcribed from the photo report:

• recognising different phases - e.g. currently a development and engagement phase
• comms will matter throughout implementation
• development phase likely to continue beyond March 2016 - urgent point about producing a succinct and tailored set of propositions that sets out The Way Ahead recommendations for different stakeholders (e.g. messages for business will be different from those for frontline groups)
• communication needs to be more than broadcast, needs engagement and enabled contributions (some could be to thematic groups, but also need something beyond this - website but visuals not just text, plus online networking forum)
• roadshow events, either on local areas or on thematic issues, to talk to people about what this would mean in practice chairs of theme groups and system change group need to model new forms of communication
• need system of communications that work well for frontline volunteers, activists and others, not just digital and not just those already in the room

The group report on peer-to-peer learning was very relevant too:

• leadership and learning important as it underpins everything in The Way Ahead
• need to be proactive in developing our leadership programmes underway, but information not being shared between people and organisations
• need sector-specific opportunities, but important to have cross-sector work to learn and grow (e.g. time banking between people and organisations)
• need to recognise that competition can stand in the way of sharing ideas

The communications recommendations apply mainly to The Way Ahead programme, while peer-to-peer learning is about what happens next. In addition we had a useful discussion about the realities of day-to-day communications in community and voluntary organisations, and the need to offer a mix of methods from face-to-face through phone calls and print to online.

As well as external communications, there will first be the challenge of facilitating conversations between the five thematic groups now established:

• Co-production
• Data: collating, analysing and sharing data about the needs and strengths of Londoners
• Triage and connecting: local, specialist and regional support organisations
• Voice and campaigning: civil society needs to be fully engaged in decision-making on London- wide issues,
• Consistent commissioning and funding for support

The main recommendation in the The Way Ahead is to promote and develop co-production, by which the review team mean:

Co-production is where Londoners work with those in power, and each other, in a way in which all voices are heard equally in developing a shared understanding of need and in crafting solutions to make London a better place.

All this suggests to me that The Way Ahead will only succeed if everyone concerned - from funders to councils, groups and organisations, and citizens - can talk to each other about what's involved in making their London a better place to live.

This involves creating some communication systems that embrace new and older methods, internally and externally.

I know that The Way Ahead team will be launching a new web site, and planning other forms of communication.

At the moment The Way Ahead reports are pretty heavy pdfs, so I think a simple explainer would be a useful start, covering for example:

• What is civil society
• How does it operate
• What isn’t working - for citizens, organisations, funders
• What changes are coming - whether through funding cuts or external forces
• What are the key ideas in The Way Ahead
• Who needs to be involved in co-production and other changes
• What might be involved in making changes

... which would lead to "here's what part you might play".

At the end of the event facilitator George Gawlinski remarked that for change to happen The Way Ahead needed to be a movement.

If so, the challenge is not just how to promote the messages of The Way Ahead - but how to offer people ways to get involved, in terms that make sense to them. The event last week provided the energy and insights to do that.

** The Way Ahead report offers this definition:

“Civil society is where people take action to improve their own lives or the lives of others and act where government or the private sector don’t. Civil society is driven by the values of fairness and equality, and enables people to feel valued and to belong. It includes formal organisations such as voluntary and community organisations, informal groups of people who join together for a common purpose and individuals who take action to make their community a better place to live.”

I'm starting a fascinating piece of work exploring how Londoners can in future better connect with each other, engage in local activities and find support.

Drew Mackie and I will be looking at ways in people and groups can develop their personal and community networks, using a range of methods including new technology.

We are working with the London Voluntary Service Council, who are partners in a far-reaching review with London Funders, called The Way Ahead. It is looking at the way community and voluntary organisations will operate in future - but as you can see from their report, the emphasis in on the citizen.

In a blog post David Warner, of London Funders, writes:

Unfortunately civil society organisations do not always recognize that focusing on communities’ strengths is an important step in enabling people to take control of their own lives. Organisations work to their own agendas and bring their own world-views. Often the priority seems to be more to sustain organisations than to enable communities.

A better model for doing good …

... means working with Londoners to assess need and taking that as the starting point for helping communities to build confidence and self-reliance. The Way Ahead consequently emphasis co-production - promoting cooperation and collaboration, and designing the future with citizens.

In our work we'll try and offer some insights into what civil society infrastructure mighty look like in the digital age. Today I'm at a conference to plan the next steps on The Way Ahead, and will be tweeting with the hashtag #thewayahead.

This post with images now on Networked City

Ideas for connecting citizens and building local communities - developed in the Joined Up Digital initiative - moved forward significantly at The Age of No Retirement Festival yesterday.

A workshop of 10 specialists endorsed the original idea of supporting community connectors and networks with digital technology and other methods to build relationships, and added the idea of inviting all local users and providers of services and opportunities to become a local coop.

This draws on ideas originally proposed by Mervyn Eastman for an East End Sharing Passion project, and links with the idea of a national development coop reported here

The workshop group spent the morning exploring a a range of opportunities and barriers for using digital tech to benefit people of any age - even if they did not have access to technology or were not confident users. Then at lunchtime Paddy Hanrahan explained the concepts that he and the team, supported by the Centre for Ageing Better, developed in Joined Up Digital, and tested in our event in May.

Paddy sketched a very simple diagram (later improved) of how people with wants and needs could benefit from help from a connectors or conduit ... someone who might be a friend, family member, local activist, volunteer or professional.

While these connectors could draw on personal knowledge, they could be enormously more helpful if they - and anyone else - had access to a local knowledge store online, on notice boards and/or in print. Better still if this were available through a mobile app as well.

Some of these systems do exist - notably in Scotland where the LivingItUp portal has an enormous range of local and national resources. But few communities have access to multichannel knowledge and support systems.

Inspired by Paddy's sketch and explanation, we split into four groups and developed the concept in more detail, adding the idea of offering all users and contributors the opportunity to become members of a coop. This would ensure a sense of ownership, and ways of maintaining and updating the system.

Amazingly the four groups came up with a similar concept, and we were able to consolidate on to one sheet, which Paddy then presented back to all people attending the Festival.

The key concepts were:

• Co-operative of people
• Acting as friends and advisers
• Servicing individuals with wants and needs
• Supported by digital tech

Benefits for:

• everyone
• communities
• Charities
• Suppliers

Purpose of this prototype

• Technology missing an accessible, friendly and inclusive interface
• Leads to isolation/fragmented access (alienation)
• When with the right interface we can find people, organisations and services

The knowledge store would of course be accessible online to anyone confident in using digital technology. The aim of the the connector concept, and other channels, is to ensure everyone in a community can benefit from better information opportunities, services and networks.

The connecting coop concept will join four others on the Age of No Retirement online system for further development.

Thanks to facilitator Tom Evans for guiding the group to such a creative prototype.

Previously:

• How about new #joinedupdigital as a knowledge network, open source framework, and coop for working together
• Get involved in The Age of No Retirement
• Joined Up Digital
• Centre for Ageing Better

There's no sign that any organisation will take forward the Joined Up Digital initiative for technology and older people, despite six months investment of time and/or money in the first phase by the Centre for Ageing Better, New Philanthropy Capital and Age Action Alliance. Fortunately a new option is emerging.

As I reported here, the Big Lottery Fund turned down a £50,000 proof of concept proposal from NPC that also included plans to develop the emerging network of more than 40 contributors.

Following the decision, there's quite a few "let's not waste it" messages on the JUD online network, and continuing support there for the key concept in the bid of:

Exploring the role of "conduits" in helping older people use digital technology, or using tech themselves. These may be friends and family, or people in frequent touch with older people.

That focus on conduits and connectors was part of a bigger vision to explore and consolidate how digital technology can support individuals, groups and networks in local communities - building on experience of the past 20 years.

But unfortunately further development of a collaborative, networked approach, without immediate funding, doesn't appear to fit the plans of the partners, or other organisations involved. No criticism intended - it's just what happens in our bidding-dominated culture when resources are scarce.

So what we have is a lot of knowledge gathered during the first phase, a valuable range of contacts, goodwill, and a framework for action developed and tested at a highly-successful workshop in May. I know because I worked on the first phase, although I wasn't involved in the bid.

In addition the Centre for Ageing Better has drawn on the first phase of JUD to develop a proposal that goes to their Board next month:

Deepening our understanding of the capabilities and motivations of people in later life who are not currently benefiting from digital, and what would help them to overcome key barriers to sustained uptake.

... and is commited to ensuring that digital solutions are integrated with future work.

I think there more scope for joining up assets and people from the first phase, with others not yet involved, and hopeful connecting with the Centre's continuing work in the field.

So here's a fresh idea, sparked by discussion with a number of people, and in particular Mervyn Eastman whose Sharing Passions proposal for a cooperative network was the big hit of the May workshop. See previous post and full report of the event

Why not invite anyone interested in the core idea of Joined Up Digital - quoted above - to join a network, constituted as a coop. Those already involved in phase one might wish to donate the knowledge and ideas already assembled.

We would then meet and develop plans online for a mix of voluntary cooperative learning, and project proposals to a range of potential funders and sponsors. I personally think that would work best through a network of linked project teams, each responsible for their own pitches, rather than the higher-risk approach of one big proposal - which failed last time. Sharing Passions in East London would be an early pilot.

I hope we could develop an open source approach towards sharing ideas and working together, in the trusted context of a coop. That would start with any further development of the idea being public and open to anyone interested.

We would need mentors, and the initial support of one or more organisations in tune with this approach.

I wonder if it would appeal to Coop Digital, where Mike Bracken, the former head of the Government's Digital Service, is leading an amazing open transformation of the Cooperative Group digital services. Just read this initial blog post - and subsequent ones - to see the talent they have, and ponder what might be possible if a fraction of that were applied in a social setting.

There’s a good fit with principle seven of the Cooperative Group which states:

Concern for Community: Co-operatives work for the sustainable development of their communities through policies approved by their members

… so I hope we might connect in some way.

Previously:

• Promising bid from #joinedupdigital to @BigLotteryFund + @Ageing_Better for conduits to info and support
• Looks as if @Ageing_Better #joinedupdigital may be dead after failed @BigLotteryFund bid
• Joined Up Digital May event